Christmas/New Year Trading Hours for 2021/2022

On Tuesday 21 December 2021 we will be closing the office a little earlier than normal and won’t be back in the office until Monday 10th January 2022

                Tuesday 21 December 2021 – Office closes at noon

                Monday 10 January 2022 – Office re-opens at 9.30am

Repairs / Maintenance

We understand that many of you may be having a staycation and when we spend more time at home, we may notice maintenance issues that could do with attention.

For those issues that are not urgent, perhaps you could delay sending these requests through until after we reopen on 10 January 2021. As a reminder the best way to report maintence is via your Tenant App, or you can log into the Tenant Portal here.

Experiencing and Emergency?

If you find yourself in an emergency situation and need help, listed below are the tradespeople that have kindly stick up their hand to handle any emergencies over the Christmas break.  Please contact them directly to arrange any urgent repairs and they will co-ordinate an appropriate time with you to inspect the problem.

  • Plumber: Paul Whitfield Plumbing – 9939 4884

  • Electrician: Multisparx – 9939 0958

  • Hot Water: Hot Water Maintenance Northern Beaches (Glenn)- 0459 130 060

  • Locksmith: Barrenjoey Locksmith – 9938 6600

If you are not sure you are experiencing an ‘emergency’ then there is a helpful guide on the NSW Fair Trading website you can read here:

https://www.fairtrading.nsw.gov.au/housing-and-property/renting/during-a-tenancy/repairs,-maintenance-and-damage